To properly ensure quick and complete return please follow the guidelines.
|
| 1. |
Follow instructions on all products and use as directed. Failure to follow instruction could result in less than satisfactory results. |
|
| 2. |
All refunds do not include shipping, handling or any transfer charges. |
|
| 3. |
Please e-mail our Returns Department at sales@pharmagenx.com within 60 days of the shipment date to receive authorization and return instructions. |
|
| 4. |
Return form must be filled out with in 60 days of purchase. |
|
| 5. |
Our customer service representatives can fill out form. |
|
| 6. |
Call 760-471-7125 or email sales@pharmagenx.com M-F 8:30 am - 5 pm (PST) |
|
| 7. |
Click here to down load return form and fax to 760-450-2710 |
|
| 8. |
Only one opened package of any product is eligible for return. All others of the same product must be in factory sealed container for refund. Ship unused products to:
Pharmagenx Return Department
3052 Industry St.
Suite 101
Oceanside, Ca 92054 |
|
| *Refund may take up to 30 days from Pharmagenx receiving the returned product. You can call us at 760-450-2600 or email us at sales@pharmagenx.com with your questions, comments or concerns at any time. |
|
Damages
If your product was damaged in transit please call our customer service department at 888-633-7468. Pharmagenx will replace any product damaged at our expense as long as the damaged product is returned with original packaging. |
